gabje's Privacy Policy
Your personal information is very important to us. This policy explains how gabje collects, uses, stores, and protects your information.
This privacy policy has been updated most recently. By creating an account or using the services on gabje, you will be considered to have given your full consent to the terms of this policy.
gabje operates a reliable and secure online gaming platform for users in Bangladesh. We believe that your privacy is a fundamental right. This privacy policy describes in detail what information gabje collects, why it is collected, how it is used and stored, and what rights you have over your personal information.
This policy applies to gabje's main website and all related services, features, and processes. We sincerely request that you read this policy carefully before using our services.
1. What Information We Collect
gabje collects certain specific information to operate our services smoothly and to provide you with the best gaming experience. This information can be divided into two main categories:
1.1 Information You Provide
The information you directly provide during account registration and management includes:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Username and password
- Financial transaction information (bKash, Nagad, Rocket, or Upay account numbers)
- Government ID information for identity verification (when required)
- Information provided when contacting the support team
1.2 Automatically Collected Information
When you use the gabje platform, some information is collected automatically:
- IP address and device type
- Browser name and version
- Operating system information
- Activity logs and session data on the platform
- Information collected from cookies and similar tracking technologies
- Gaming history and transaction details
2. How Your Information Is Used
gabje uses your information only for lawful and necessary purposes. We never collect your information unnecessarily or sell it to third parties. Your information is used for the following purposes:
- To create, manage, and secure your account
- To process deposits and withdrawals
- To provide gaming services and bonus offers
- To prevent fraud and illegal activity
- To verify user age (to confirm 21+)
- To provide customer support services
- To improve platform quality and security
- To fulfil applicable legal and regulatory obligations
- To operate responsible gaming programs
We may use your contact information to send important account notifications, security alerts, and service-related updates. You can opt out of promotional communications at any time.
3. Cookies & Tracking Technologies
gabje uses cookies and similar tracking technologies to improve your browsing experience and to ensure the functionality of the service. Cookies are small data files stored on your device.
3.1 What Types of Cookies We Use
- Essential Cookies: Necessary for the core functionality of the platform; required for login sessions and security.
- Performance Cookies: Help us understand and improve which parts of our site are used the most.
- Functionality Cookies: Used to remember your preferences, such as language selection.
- Security Cookies: Help prevent fraud and unauthorized access.
3.2 Cookie Controls
You can disable cookies by changing your browser settings. Please note, however, that disabling essential cookies may cause some features of gabje to not work properly.
4. Disclosure & Sharing of Information
gabje does not sell your personal information to third parties. However, sharing information may be necessary in certain specific circumstances:
4.1 Service Provider Partners
We work with some trusted third-party service providers — such as payment processors (bKash, Nagad, Rocket, and Upay), game suppliers, and technology infrastructure providers. These partners are given only the information necessary and are obliged to process it in accordance with gabje's instructions.
4.2 Legal Obligations
gabje may be required to disclose information to comply with court orders, government directives, or applicable law. In such cases, only the information legally required will be provided.
4.3 Fraud Prevention
Information may be shared with relevant authorities when needed to investigate money laundering, fraud, or other illegal activity. This is necessary to protect all our users.
4.4 Business Transfers
In the event of a transfer, merger, or acquisition of any part of gabje's business, user information may form part of that transaction. In such circumstances, we will notify you in advance.
5. Information Security Measures
gabje applies industry-leading technical and organisational measures to keep your personal information secure. Our security infrastructure includes:
- SSL (Secure Socket Layer) encryption — all data transmissions are encrypted
- Advanced encryption technology for data storage
- Two-Factor Authentication
- Regular security audits and vulnerability testing
- Restricted access controls — only authorised staff can access information
- Monitoring of user activity and detection of unusual behaviour
- Secure backup and disaster recovery procedures
It is important to note, however, that complete security on the internet cannot be guaranteed by anyone. We take the utmost precautions, but if a data breach occurs, we will notify affected users as quickly as possible and take the necessary steps to remedy the situation.
6. Data Retention Period
gabje retains your personal information only for as long as it is necessary or legally required. Our data retention policy:
- Active account data: for the full duration the account remains active
- Transaction records: for the period determined by applicable laws on financial records
- After account closure: for as long as necessary for fraud prevention and legal accountability
- Support communication records: for a limited period to ensure service quality
When the retention period ends, we securely delete the information or anonymise it so that it can no longer be linked to any individual.
7. Your Data Rights
As a gabje user, you have the following rights regarding your personal information:
7.1 Right to Access
You can request to see what information gabje holds about you at any time. We will provide a copy of your information within a reasonable time.
7.2 Right to Rectification
If there are any errors or incomplete details in your information, you can request a correction. You can also update much of your information yourself directly in your account settings.
7.3 Right to Erasure
In certain circumstances you can request that your personal information be deleted. However, where there are legal obligations or legitimate interests, it may not be possible to delete all information completely.
7.4 Right to Object to Processing
You can object to marketing communications or certain types of data processing. Upon receiving your objection, we will review it as quickly as possible and take the necessary steps.
7.5 Right to Data Portability
You can request to receive your information in a structured, commonly used, and machine-readable format.
To exercise these rights or if you have any questions, please contact our support team. We provide assistance 24 hours a day, 7 days a week via live chat and email.
8. Protection of Minors' Information
gabje's services are for persons aged 21 or older only. We do not knowingly collect personal information from anyone under the age of 21.
We verify age at the time of registration. If we become aware that information from a minor has been collected inadvertently, we will immediately close that account and delete the associated information.
If you are aware that a minor is using our platform, please contact us immediately.
9. Changes to This Policy
gabje reserves the right to amend this privacy policy when necessary. If there are significant changes to the policy, we will notify you in the following ways:
- A prominent notice will be displayed on the website
- A notification will be sent to your registered email address
- The date of the updated policy will be updated on this page
Continued use of gabje after the changes will be considered as your consent to the revised policy. You are therefore advised to review this page from time to time.
10. Contact Us
If you have any questions, concerns, or complaints about this privacy policy, please contact us. gabje's support team provides assistance in both Bengali and English, 24/7.
We are committed to resolving your request or complaint as quickly as possible. Privacy-related requests are handled on a priority basis.